Information we receive
We collect information you submit voluntarily through the contact form on our site, including your name, email address, and any message content you provide. When creating an account during registration or sign-in flows, we store email addresses and password hashes for authentication purposes.
We record order selections, such as course enrollments and items added to the cart, along with technical details including browser type, operating system, IP address, and referring URLs to maintain and improve site functionality.
How we use information
Submitted contact details enable us to respond to inquiries, provide course support, and deliver requested resources. Account information allows learners to access personalized progress tracking, saved follow lists, and purchase history securely.
We use aggregated technical data solely to diagnose issues, uphold platform security, and optimize performance. We never sell personal information or use it for unrelated marketing without explicit consent.
Lawful handling and purposes
Processing occurs only for legitimate purposes defined in this policy: delivering guitar lessons, processing payments when applicable, and complying with legal obligations. All handling respects applicable data protection regulations with user consent where required.
Storage and security
Data resides on secure servers employing industry-standard encryption in transit and at rest. Authorized team members access systems through multi-factor authentication with periodic access reviews.
Cookies and browser storage
We utilize several browser storage keys to enhance usability: